Pre-training Tasks For User Intent Detection And Embedding Retrieval In E-commerce Search
Yiming Qiu, Chenyu Zhao, Han Zhang, Jingwei Zhuo, Tianhao Li, Xiaowei Zhang, Songlin Wang, Sulong Xu, Bo Long, Wen-Yun Yang . Proceedings of the 31st ACM International Conference on Information & Knowledge Management 2022 – 17 citations
BERT-style models pre-trained on the general corpus (e.g., Wikipedia) and fine-tuned on specific task corpus, have recently emerged as breakthrough techniques in many NLP tasks: question answering, text classification, sequence labeling and so on. However, this technique may not always work, especially for two scenarios: a corpus that contains very different text from the general corpus Wikipedia, or a task that learns embedding spacial distribution for a specific purpose (e.g., approximate nearest neighbor search). In this paper, to tackle the above two scenarios that we have encountered in an industrial e-commerce search system, we propose customized and novel pre-training tasks for two critical modules: user intent detection and semantic embedding retrieval. The customized pre-trained models after fine-tuning, being less than 10% of BERT-base’s size in order to be feasible for cost-efficient CPU serving, significantly improve the other baseline models: 1) no pre-training model and 2) fine-tuned model from the official pre-trained BERT using general corpus, on both offline datasets and online system. We have open sourced our datasets for the sake of reproducibility and future works.